TERMS OF SERVICE

SHIPPING TERMS & PRIVACY

1. SHIPPING

Free ground shipping on orders in excess of $95 within Canada and the USA.
Below $95, a flat shipping rate of $20 applies

Orders are shipped within 2 to 3 Business days from confirmation date.

Shipping times might vary depending on location, estimated (ETA) as follows:
2-5 business days

Subscription orders are available monthly, to be shipped on every first Thursday of each month.

We ship all online orders Monday to Friday. On Canadian holidays, your order will ship the next available shipping day.

Outside of Canada, you will be responsible for your local duties and applied import taxes.

All “Shop” online items are processed and shipped within 3 business days of ordering.  International orders

All “Order” online items are picked up in store, and must be ordered 1 business day ahead of pick-up.

For large orders, please e-mail us to hello@burocoffee.com to arrange pick-up or drop-off delivery.

We do not accept returns or exchanges on roasted coffee, chocolate, tea, food, pastries, or gift cards.

Returns or exchanges are only accepted on defected gear or merchandise after submission of photos proving the damage. Credit will be confirmed upon inspecting the returned items and receiving them in our main address:
Tao Corp
10 Water Street Vancouver BC V6B 1A4

2. Q&A

Coffee Beans, Ground or Whole Beans?
- Our coffee is sold roasted whole beans. If you require ground coffee, coarse or fine, please e-mail us to hello@burocoffee.com to ensure best quality coffee to suit your desired taste.

Grinding Coffee Beans?
- Yes we do, but, please state details of your coffee making gear. We will dedicate the specific grind level depending on each coffee.

Questions regarding our Conditions of Usage, Shipping, specific product enquiries, Privacy Policy, or other policy related material can be directed to our Customer Service Department.

Mail us at:
Tao Corp
10 Water Street Vancouver BC
V6B 1A4 Canada
Contact us at hello@burocoffee.com

3. PRIVACY POLICY

Tao Coffee Corp and Buro Coffee label do not use your personal information for anything other than providing service to you. We will never share your personal information without your consent.

This website is operated by Tao Coffee Corp. The terms “we”, “our, and “us” refer to Tao Coffee Corp and Buro Coffee brand. Services and information available on this website to you, the user, are conditional upon your acceptance of all terms, policies, and offers stated herein.

By purchasing from the website, you engage in our service and agree to the following Terms of Service, including additional terms and policies referenced herein. Such Terms of Service apply to all users of the site, including without limitation vendors, customers, merchants, and/ or contributors of content.

Our online payment is hosted by Braintree, a Paypal operated web payment platform. Braintree has advanced safety, privacy, and security for online e-commerce for products and services sold here on our site to you.

4. TERMS OF USE

PRIVACY STATEMENT
Tao Coffee Corp and Buro Coffee label do not use your personal information for anything other than providing service to you. We will never share your personal information without your consent.

This website is operated by Tao Coffee Corp. The terms “we”, “our, and “us” refer to Tao Coffee Corp and Buro Coffee brand. Services and information available on this website to you, the user, are conditional upon your acceptance of all terms, policies, and offers stated herein.

By purchasing from the website, you engage in our service and agree to the following Terms of Service, including additional terms and policies referenced herein. Such Terms of Service apply to all users of the site, including without limitation vendors, customers, merchants, and/ or contributors of content.

Our online payment is hosted by Braintree, a Paypal operated web payment platform. Braintree has advanced safety, privacy, and security for online e-commerce for products and services sold here on our site to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.
Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

SECTION 3 - ACCURACY AND TIMELINESS OF INFORMATION

The information made available on this site may not be available at all times, therefore it is not always current. We reserve the right to modify the contents of this site at any time, but we have no obligation to update or replace any information or products or service.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. Most of our products are purchased from small lot farms, therefore prices do fluctuate.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right to discontinue any product at any time.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.

SECTION 7 - OPTIONAL TOOLS and LINKS

You acknowledge and agree that we provide access to optional tools or Third Party tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites.

SECTION 8 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSION

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay any compensation for any comments or to even respond
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain unlawful or abusive material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 9 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 10 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Tao Coffee Corp, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some provinces, states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 11 - INDEMNIFICATION
You agree to indemnify, and hold harmless Tao Coffee Corp and our subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 12 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 13 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 14 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws applicable in the Province of British Columbia Canada.

SECTION 15 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

For questions about the Terms of Service should be sent to us at hello@burocoffee.com